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We totally understand that sometimes things are totally unavoidable and you may need to cancel an appointment or you are running slightly late.
If you are running more than 5 minutes late for your appointment, Please drop us a call to let us know.
If you are running more than 10 minutes late for an appointment, Please call. Depending on your service we may not be able to honour your appointment but we will try our best to reschedule to suit you.
If you do not show for your appointment this will be marked against your name on our booking system, this may affect future bookings.
Ryan + Fraser